I was interested to read the recent case of IX v IY  which considered the question...
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Wills, Trusts and Probate Team - Colchester
Our team's friendly approach ensures that clients are put at ease and made aware that they will be looked after. All members of the team are happy to discuss a client’s needs over the telephone for an initial 15 minutes at no cost. Once it is established what a client needs, fixed fees are almost always available to provide certainty to our clients.